Productivity in UK Companies Declines Further

Recently, the BBC reported that official figures indicate the productivity of UK workers has fallen for the second quarter in a row. Hourly output fell 0.1% in the April-to-June period according to the Office for National Statistics (ONS). This follows a 0.5% decline in the first three months of the year. Economists have warned that the UK's productivity continues to lag behind its major trading partners such as the US,…

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Doers vs Talkers

When Balcroft was founded, we knew we were entering a very competitive marketplace, focusing on providing operational consulting to blue-chip companies. How do you differentiate from so many other firms who claim to be able to transform organisations with their ‘unique methodologies’, with the hope of achieving mouth-watering R.O.Is to tempt business leaders? The reality is, there are no unique methodologies or silver bullets; depending on a client’s requirements, a…

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How Should you, as a Manager, Spend Your day?

Too often, when an employee is promoted into a management position, if they haven’t been given some coaching and mentoring around how to actively manage/haven’t got the tools to forecast, plan, measure and report against the work undertaken, they spend their days doing what they feel most comfortable with. This might be doing the work they used to do or hiding behind their desks undertaking administration, which adds little value.…

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The Power of Empathy

Back in April 2016, only 15% of UK voters picked Jeremy Corbyn as the best leader for this country, fast forward just over a year and that number has more than doubled to 35%, a 1% lead on Theresa May; making it the first time that a Labour leader has polled ahead of a Tory leader since 2008. What makes this shift even more remarkable is the speed in which…

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The Dangers of Taking Cost-Cutting Too Far!

Cutting corners is nothing new, yet many companies continue to try and save money at any cost, without really considering the risk. The most recent example of the impact of cost-cutting were the flight delays with BA; an IT glitch which the GMB Union claims was a result of outsourcing the IT function to India. Another recent event which highlighted the danger of too much cost-cutting, was the global cyber-attack…

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