Global Leaders Embrace Next Generation Outsourcing

The fastest moving and most innovative companies are embracing next generation outsourcing to build the organisations of the future. To revolutionise their business models, scale cost effectively, keep pace and rapidly adjust to changing global and industry demands. Traditionally, outsourcing has been back end office work performed by cheap graduates in India. Low value, repetitive tasks performed in Bangalore at half the cost of the West. Typically this type of…

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Revenue is Vanity, Profit is Sanity

Whilst your organisation has been successfully growing the business, are the controls and processes that were originally implemented, still fit for purpose? The news feeds and press are rife with companies suffering from major challenges, potentially serious enough to put the organisation out of business, along with many smaller firms in their supply chains. The most recent sad demise of Carillion, being a prime example. People say that these challenges…

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Complacent Companies

A consistent theme amongst leaders of large, top-quartile companies, is how often they feel there isn’t much more room for improvement, because they have done everything they can to drive performance through various initiatives. With this in mind, they often feel an exploratory meeting isn’t worthwhile. If people do agree to meet, they will confidently tell you they believe there might be low, single figure improvements that could be generated,…

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Productivity in UK Companies Declines Further

Recently, the BBC reported that official figures indicate the productivity of UK workers has fallen for the second quarter in a row. Hourly output fell 0.1% in the April-to-June period according to the Office for National Statistics (ONS). This follows a 0.5% decline in the first three months of the year. Economists have warned that the UK's productivity continues to lag behind its major trading partners such as the US,…

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Doers vs Talkers

When Balcroft was founded, we knew we were entering a very competitive marketplace, focusing on providing operational consulting to blue-chip companies. How do you differentiate from so many other firms who claim to be able to transform organisations with their ‘unique methodologies’, with the hope of achieving mouth-watering R.O.Is to tempt business leaders? The reality is, there are no unique methodologies or silver bullets; depending on a client’s requirements, a…

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